Why is the connection between the screen air valve and the hose adapter so tight?
Thank you for supporting our product.
The hose adapter is intentionally designed to fit tightly in order to reduce connection gaps and prevent air leakage during inflation.
It may require a bit more force to connect — this is normal and ensures a secure, leak‑free seal.
You can refer to below video for guidance.
https://youtube.com/shorts/24qC1eCvZ3U
If the above solutions cannot solve your issue, please contact Nebula Customer Support at service@soundcore.com for further assistance.
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