Thank you for supporting our product. 
 
Please try the following steps to see if they resolve the issue:
1. Uninstall Nebula Connect.
2. Go to your phone&#39;s Bluetooth settings and unpair the projector.
3. Reboot the projector.
4. Reinstall Nebula Connect and try to connect again.
 
If you need additional assistance, please contact our customer support team.

What do I do if I can't connect to the Nebula Connect app?

Nebula

{"EN":"Log in to view more information."}

{"EN":"Log in to view your service history."}

{"DE":"Suchen","EN":"Search","FR":"Recherche"}

{"DE":"E-Mail","EN":"Email","FR":"E-mail"}

{"DE":"Antragsdatum","EN":"Application date","FR":"Date de la demande"}

{"DE":"Zurücksetzen","EN":"Reset","FR":"Réinitialiser"}

{"DE":"Erfahren Sie mehr","EN":"Learn More","FR":"En savoir plus"}

{"DE":"Kontaktieren Sie uns","EN":"Contact us","FR":"Contactez-nous"}

{"DE":"Zurückziehen","EN":"Retract","FR":"Rétracter"}

{"DE":"Bestellnummer","EN":"Order Number","FR":"Numéro de commande"}

{"EN":"Refund will be issued to the original payment method"}

{"DE":"Erweitern","EN":"Expand","FR":"Développer"}

{"DE":"Kopieren","EN":"Copy","FR":"Copier"}

{"DE":"Selbstbedienung","EN":"Self-Service","FR":"Auto-assistance"}

{"DE":"Übersicht","EN":"Summary","FR":"Résumé"}

{"DE":"Ihre Bestellungen","EN":"Your Orders","FR":"Vos commandes"}

{"DE":"Verfolgen Sie Ihre Bestellung","EN":"Track Your Order","FR":"Suivez votre commande"}

{"DE":"Sendungsnummer","EN":"Tracking Number","FR":"Numéro de suivi"}

{"DE":"Bestätigungscode","EN":"Verification Code","FR":"Code de vérification"}

{"DE":"Verfolgen","EN":"Track","FR":"Suivre"}

{"DE":"Versandt","EN":"Shipped","FR":"Expédié"}

{"DE":"Nicht versandt","EN":"Unshipped","FR":"Non expédié"}

{"EN":"These are your orders from our official website."}

{"DE":"Brauchen Sie Hilfe?","EN":"Need Help?","FR":"Besoin d’aide ?"}

{"EN":"Verify your devices warranty coverage."}

{"EN":"Find troubleshooting guides and solutions."}

{"EN":"Please specify the type of service you require."}

{"EN":"We will notify you when it has been sent"}

{"DE":"Kopiert","EN":"Copied","FR":"Copié"}

{"EN":"Learn more about our contact information"}