Thank you for your support of our products.

We have collected a substantial number of everyday usage scenarios and optimized the obstacle avoidance functionality accordingly, aiming to enhance your daily experience. However, due to the personalized nature of different users' home environments, there may be certain scenarios where the projector cannot accurately detect obstacles. In such cases, you can try moving the projector objects to achieve a better projection effect. We also look forward to your feedback, which will help us continuously improve and provide an even more delightful projection experience for everyone.

We apologize for any inconvenience this may cause.

If the above solutions cannot solve your issue, please contact Nebula Customer Support at support@seenebula.com for further assistance.