Thank you for supporting our product. If your projector’s adapter is malfunctioning, please consider the following solutions:
Contact Customer Service: Reach out to our customer service team to request a replacement or to purchase a new official adapter.
Using a Third-Party Adapter: If you choose to purchase a third-party adapter, please ensure that it meets the required specifications of 22V, 10.9A. Using an adapter with insufficient voltage may lead to issues such as the device automatically waking from standby, black screens, or other operational problems.
If you need further assistance, please consult your user manual or contact our customer support team.
