If you fail to connect the Nebula Connect app to your projector, please try the following steps:
 

1. Uninstall the Nebula Connect app.

2. Make sure to update the firmware on your Nebula.

to the latest firmware update via Settings > Device Preferences > About > System Update or Settings > Upgrade.

3. Go to Bluetooth settings on your phone to clear the pairing record with "Nebula-xxxxxx".

4. Restart the phone.

5. Reinstall the Nebula Connect app to connect to it again.

6. Try another phone if possible.

7. Reset your Nebula by going to Settings > Device Preferences > Reset or Settings > (General) > About > Recovery and try connecting to it again.

Note: If you're using the Nebula Connect app on an Android phone to connect to the Capsule II projector, you will need to connect them on the same network.

If you have additional questions, contact us for assistance.