What should I do if the Google TV (GTV) home page keeps reloading or flickering?

Thank you for supporting our product. 

 

We are aware that some users may experience continuous loading or flickering on the GTV home screen when using their projector.

 

Please rest assured that this is not a device malfunction—it is a temporary behavior related to the Google Mobile Services (GMS) update mechanism.

 

Once the Google Mobile Services update is completed in the background, the system will automatically return to normal. We recommend that you:

Keep the device connected to the internet and wait patiently for the update to finish. We are actively communicating with the Google team to help improve this issue.

 

You can also participate by submitting feedback directly to Google through the following link:

https://support.google.com/googletv/answer/12364830?hl=en&ref_topic=12360625&sjid=16756045363334028054-NC

 

Thank you for your understanding and continued support. If the above solutions cannot solve your issue, please contact Nebula Customer Support at service@soundcore.com  for further assistance.

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