What should I do if Capsule 3/Mars 3 Air can't connect to Wi-Fi?
If the capsule 3 or the Mars 3 air cannot connect to wifi, please try the following tips to see if it helps.
1. Ensure that projector and the router are within 5 meters of each other and that your other devices can detect the Wi-Fi signal.
2. Confirm that your other devices are connected to the same Wi-Fi network.
3. Check if your time zone is accurate by going to Settings > System > Date and Time.
4. Try connecting to a different Wi-Fi network or use your phone's hotspot.
5. Experiment with your router's 2.4 GHz and 5 GHz settings.
6. Disable other wireless devices such as Bluetooth and wireless mice, as they may interfere with the Wi-Fi signal.
7. Reset the router's settings.
8. Restart your projector by going to Settings > System > Restart.
If the issue persists, please contact us for further assistance.
1. Ensure that projector and the router are within 5 meters of each other and that your other devices can detect the Wi-Fi signal.
2. Confirm that your other devices are connected to the same Wi-Fi network.
3. Check if your time zone is accurate by going to Settings > System > Date and Time.
4. Try connecting to a different Wi-Fi network or use your phone's hotspot.
5. Experiment with your router's 2.4 GHz and 5 GHz settings.
6. Disable other wireless devices such as Bluetooth and wireless mice, as they may interfere with the Wi-Fi signal.
7. Reset the router's settings.
8. Restart your projector by going to Settings > System > Restart.
If the issue persists, please contact us for further assistance.
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