How do I use Nebula Connect?

Nebula Connect allows you to easily control your projector. Here's how to use it:

1. Download Nebula Connect from the Google Play Store or the App Store on your phone.

2. Make sure your phone's Bluetooth is on, turn on your Nebula projector, and then open Nebula Connect.

3. Select the Nebula projector you want to connect to your phone.

4. With Nebula Connect, slide to move, tap to confirm, and scroll with two fingers.

 

I can't connect to Nebula Connect, what should I do?

Try the following steps to see if they help:

1. Uninstall Nebula Connect.

2. Go to your phone's Bluetooth settings and remove your pairing with your projector.

3. Restart your phone.

4. Reinstall Nebula Connect and try connecting again.

 

Can I sideload Android apps to Mars 3 Air?

You can download more than 7,000 native apps from Google Play directly to Mars 3 Air. For apps not available on Google Play, download the APK file to a USB drive to install on Mars 3 Air. Make sure the File Explorer app is installed on Mars 3 Air so your USB drive is recognized.

 

What should I do if the app crashes?

1. Try another Wi-Fi network.

2. Check if your time zone is accurate. Go to Settings > System > Date and Time.

3. Clear cache by going to Settings > Apps > See All Apps > ""App Name"" > Clear Cache.

4. Reset Mars 3 Air by going to Settings > System > Reset > Factory Reset

 

What should I do if Netflix can't play video after I log in?

If Netflix shows the message "Your TV isn't part of your Netflix Household", please follow the prompts and steps on the screen to upgrade your account to a household account. After that, you will be able to watch videos normally.

 

How do I install Netflix?

Netflix comes pre-installed.

 

How do I stop the battery from draining quickly?

Set the brightness to Auto Mode or Eco Mode. To do this, go to Settings > Display & Sound > Picture > Brightness.

 

My projector won't power on or charge. What should I do?

1. Check whether the charging indicator light is on. If the light is off, try using another power adapter.

2. If the light is on, keep the power adapter plugged in for more than an hour, and then power on the projector.

3. Reset the unit by inserting a pin into the reset hole on the back of the projector. Plug in the projector before performing this action.

 

How do I activate Mars 3 Air's autofocus?

1. Slightly move the projector or press the autofocus button to trigger autofocus.

2. To manually adjust, go to Settings > Projector > Focus Settings > Manual Focus Correction and then press the left and right buttons to adjust focus.

 

How do I adjust the brightness of Mats 3 Air?

Settings > Display & Sound > Picture > Brightness

 

How do I use manual keystone correction?

Go to Settings > Projector > Image Correction > Perform Manual Keystone Correction.

 

How do I turn off alerts?

Go to Settings > Projector > Advanced Settings > Smart Solutions > Disable Projection Angle Alert/Fine Tuning Alert/Nebula Smart Popup.

 

How do I calibrate my Mars 3 Air projector?

In most cases, calibration data is already built-in during the initial setup. However, it is possible for this data to become corrupted due to crashes or drops during shipping. If you are unsatisfied with the auto keystone correction performance, feel free to recalibrate your projector. Here's how to do it:

 

Go to Settings > Projector > Advanced Settings > Keystone Calibration > Restore.

 

If the issue is still not solved after restoring calibration, then please follow these instructions step by step:

 

Step 1: Make sure you place the projector on a flat surface during the calibration process. A slight angle might corrupt the calibration data.

Step 2: Align the picture to a rectangle.

Step 3: Move or rotate your projector to correct the picture.

Step 4: Check whether the picture is still a rectangle.

Step 5: Repeat Step 3 and Step 4

Step 6: Calibration complete."

How do I mirror or stream video from iOS devices to Mars 3 Air? "iOS devices support AirPlay and while the Nebula projector does not have AirPlay preloaded, you can still manually enable it. Please note that copyrighted content from streaming services like Netflix, Disney+, Hulu, MAX, ITVX, Amazon Prime video, and DRM video cannot be screen-mirrored and cast via AirPlay. 

 

Casting video via Chromecast:

For some Chromecast-enabled apps like Disney+, Hulu, and Amazon Prime Video, you can try to cast the video from the app on your iPhone via Chromecast.

 

1. Launch the Chromecast-enabled app on the mobile device.

2. On the app screen, tap the Chromecast built-in icon. 

3. Select the device model (the projector name).

4. Tap Play to start playback. The content will begin to play on the selected projector.

 

Screen Mirroring Your iPhone or iPad to the Projector

 

1. Install the Nebula Cast app from Google Play Store to enable AirPlay on your projector

2. Connect your iPhone or iPad and the projector to the same Network. The network can be Wi-Fi or your phone's hotspot.

3. Enable Screen Mirroring on your iPhone or iPad in the control center.

4. Choose your Nebula projector from the Screen Mirroring list.

 

Streaming Video From Your iPhone or iPad to the Projector

 

1. Install the Nebula Cast app from the Google Play Store to enable AirPlay on your projector.

2. Connect your iPhone or iPad and the projector to the same network. The network can be Wi-Fi or your phone's hotspot.

3. Open the streaming app you want to cast to the projector and select a video to play.

4. Click the AirPlay icon or ""Cast"" icon located on the top right corner to cast to the projector.

 

Screen Mirroring From Mac:

1. Make sure that your Mac and Mars 3 Air are on the same Wi-Fi network or phone hotspot.

2. Click the AirPlay icon on the Mac and select your projector to start mirroring. The AirPlay icon in the menu bar will turn blue when AirPlay is active.

3. To stop mirroring, click the AirPlay icon again and then select Turn AirPlay Off. 

 

Note: For MacBook Air, MacBook Pro, and iMac, the AirPlay icon will only be displayed in the menu bar when AirPlay mirroring is available. DRM video can only be supported by casting via HDMI cable."

How do I mirror or stream video from Android devices to Mars 3 Air? "Mars 3 Air is equipped with Chromecast support, allowing you to mirror or stream videos from compatible Android devices. Please note that Chromecast uses a Wi-Fi connection, not Bluetooth. Additionally, it is important to note that copyrighted content from streaming services like Netflix, Disney+, Hulu, MAX, ITVX, Amazon Prime video, and DRM video cannot be mirrored or cast. If you wish to watch the videos from these apps, it is recommended that you download them directly from Nebula Play onto your projector.

 

There are two ways to mirror your screen:

 

Method 1:

1. Download the Google Home app on your Android device.

2. Connect your device to Mars 3 Air on the same Wi-Fi network.

3. Click on the screen-mirroring button located on the homepage of the Google Home app.

 

Method 2:

1. Ensure that your Android device and Mars 3 Air are connected to the same Wi-Fi network.

2. Go to phone Settings > Connected Devices > Connection Preferences > Cast.

3. Select Mars 3 Air as the device you want to cast to.

 

To stream videos, follow these steps:

 

1. Ensure that your Android device and Mars 3 Air are connected to the same Wi-Fi network. You can use your phone's hotspot if necessary.

2. Open the app you want to stream from. Please note that Chromecast can only open apps that support Chromecast, such as YouTube and Prime Video. For more information about apps that support Chromecast, install the Google Home app on your phone.

3. While the video is playing, click the Chromecast button located at the top of the screen to search for a Chromecast compatible device. Select Mars 3 Air.

 

How do I stream video from a Windows 10 PC to Mars 3 air?

Use the Chrome browser to stream videos from a Windows 10 PC to your projector. Here's how:

 

1. Make sure your Windows 10 PC and projector are connected to the same W-Fi network. You can also use your phone's hotspot.

2. Open Chrome on your Windows 10 PC. In the top right corner of Chrome, go to More > Cast.

3. Choose the device you want to watch content from, and then watch it on your projector.

 

How do I mirror a Windows 10 PC to Mars 3 Air ?

You can use screen casting software to mirror from a Windows 10 PC to your projector. Here's how:

 

1. Keep your Windows PC and Mars 3 Air connected to the same network.

2. Download screen casting software such as EZCast on your Windows PC and Mars 3 Air.

3. Open the screen casting software and click the Cast icon in the top right to cast to Mars 3 Air.

 

How do I find the Mars 3 Air serial number?

Go to Settings > System > About > Status > Serial Number.

 

How do I find Mars 3 Air's MAC address?

Go to Settings > System > About > Status > Device MAC Address.

 

How do I factory reset Mars 3 Air?

Go to Settings > System > Reset > Factory Reset.

 

How do I restart Mars 3 Air?

Go to Settings > System > Restart.

 

What should I do if Mars 3 Air has no sound?

Try the following steps to see if they help:

1. Switch between various projection modes to see if your projector can play sound. 

2. Press the Volume Up button on top of your projector.

3. Restore the projector's default settings by going to Settings > System > Restart

4. In Projection Mode, connect your projector to an external Bluetooth speaker by going to Settings > Display and Sound > Sound > Turn On Bluetooth Speaker Mode.

 

What should I do if Mars 3 Air can't connect to Wi-Fi?

1. Ensure that Mars 3 Air and the router are within 5 meters of each other and that your other devices can detect the Wi-Fi signal.

2. Confirm that your other devices are connected to the same Wi-Fi network.

3. Check if your time zone is accurate by going to Settings > System > Date and Time. 

4. Try connecting to a different Wi-Fi network or use your phone's hotspot.

5. Experiment with your router's 2.4 GHz and 5 GHz settings.

6. Disable other wireless devices such as Bluetooth and wireless mice, as they may interfere with the Wi-Fi signal.

7. Reset the router's settings.

8. Restart your projector by going to Settings > System > Restart.

 

The Mars 3 Air firmware update failed. What should I do?

1. Try a stronger Wi-Fi network or your phone's hotspot.

2. If it still doesn't work, contact our Support Team for assistance.

 

What should I do if I'm getting no signal via HDMI?

1. Use a different HDMI cable.

2. Connect your projector with another device with your HDMI cable.

3. Disconnect from your projector and try connecting your device with your TV via HDMI.

4. Adjust the HDMI output resolution/Hz of the connected device to match your projector.

 

What USB drive formats are supported?

FAT32 and NTFS.

 

What ports does Mars 3 Air have?

AUX, DC Charging, USB-A, and HDMI input.

 

What should I do if my USB device is not recognized?

1. Install the File Explorer app from the Google Play Store.

2. Make sure the USB drive has a FAT32 format.

3. Download an mp3 to the USB drive and connect it with Mars 3 Air to see if it plays.

4. Test another USB drive."

 

How do I pair the remote with Mars 3 Air?

1. When instructed during setup, press and hold the OK button and the volume down button until the red light flashes on the remote to indicate successful pairing.

2. While pairing, point the remote at the infrared receiver. Go to Settings > Remotes and Accessories to search and pair. 

 

Note: The distance between the remote and projector should not exceed 33 ft / 10 m.

 

How do I update the system?

Go to Settings > System > About > System Update.

How do I pair Bluetooth devices with Mars 3 Air? Go to Settings > Remotes and Accessories.

 

How do I connect external speakers to Mars 3 Air?

1. Via AUX Cable

- Use a 3.5 mm audio cable or an adapter (not provided) to connect your external speaker to the projector's AUX jack.

 

2. Via Bluetooth

- Go to Settings > Remote and Accessories > Pair Accessory.

 

Note: When connected to speakers or headphones, the projector's built-in speaker system is disabled.

 

How do I zoom in and out on Mars 3 Air?

Go to Settings > Projector > Image Correction > Zoom.

 

How do I switch to Bluetooth Speaker Mode on Mars 3 Air?

Go to Settings > Display and Sound > Sound > Turn On Bluetooth Speaker Mode.

 

How do I play files from my USB with Mars 3 Air?

To play from a USB storage device:

1. Download the File Manager app from the Google Play Store.

2. Insert the USB storage device into the projector.

3. Select the music, videos, or photos from the USB drive that you want to play.

4. Open them with a media player app. If you don't have an app, download one from Google Play.

 

Note:

The maximum supported memory capacity of your USB storage device is 4TB, and we can only support FAT32 and NTFS formats.

 

How do I play videos without Wi-Fi?

1. Download videos to a USB drive.

2. Install the File Explorer app from the Google Play Store on Mars 3 Air.

3. Install a media player app.

4. Connect your USB drive and play videos stored on the USB drive.

 

Note:

The maximum supported memory capacity of your USB storage device is 4TB, and we can only support FAT32 and NTFS formats.

 

What is Mars 3 Air's projection distance?

The distance between the projector and the projection surface must be a minimum of 1.06 m and a maximum of 3.18 m. This ensures a projection image between 40"" and 120"". For best results, set the projector between 1.6 m and 2.65 m away.

 

Screen Size vs Distance

40"" - 1.06 m

50"" - 1.33 m

60"" - 1.6 m

70"" - 1.86 m

80"" - 2.13 m

90"" - 2.39 m

100"" - 2.65 m

110"" - 2.92 m

120"" - 3.18 m

 

How do I update the remote control firmware?

Go to Settings > Remotes and Accessories > Anker AR > Remote Update.

 

If I move the projector but auto keystone correction does not trigger, what should I do?

Adjust the sensitivity to see if it helps. 

 

Go to Settings > Projector > Advanced Settings > Motion Settings and choose high sensitivity.

 

How do I check the battery level?

To check the projector battery, go to Settings > System > Power and Energy > Battery > Projector Battery.

 

For the remote, go to Settings > Remote and Accessories > Anker AR > Remote Battery.

 

How do I keep the screen turned off when I play music?

Go to Settings > System > Power and Energy > Power > Picture Off.

 

What should I do if the autofocus does not work?

1. Please ensure that there are no obstructions in front of the projector.

2. Place the projector on a flat and stable surface, such as a table or stand.

3. Position the projector within 3 meters of the screen.

4. If the projector's brightness is low, try increasing it.

5. Ambient light can affect the image quality, so try turning off any surrounding lights.

 

What should I do if the screen fit function does not work?

Currently, only a 4-border screen is supported. Borderless and 2-border screens are not supported. Please make sure that the projected image fully covers the template and the pattern image is completely within the screen.

 

Also, please make sure that auto screen fit has been enabled at Settings > Projector > Image Correction > Auto Screen Fit.

 

How can I turn on the projector?

No charging adapter connected:

Press the power on button on the projector.

 

Charging adapter connected:

1. Press the power on button on the projector to turn on.

2. Press the power on button on the remote.

3. Press the Netflix button on the remote.

 

What should I do if Mars 3 Air cannot connect to Wi-Fi?

1. Ensure that Mars 3 Air and the router are within 5 meters of each other and that your other devices can detect the Wi-Fi signal.

2. Confirm that your other devices are connected to the same Wi-Fi network.

3. Check if your time zone is accurate by going to Settings > System > Date and Time. 

4. Try connecting to a different Wi-Fi network or use your phone's hotspot.

5. Experiment with your router's 2.4 GHz and 5 GHz settings.

6. Disable other wireless devices such as Bluetooth and wireless mice, as they may interfere with the Wi-Fi signal.

7. Reset the router's settings.

8. Restart your projector by going to Settings > System > Restart.

 

What should I do if the voice assistant on YouTube does not work?

You can enable it by following these steps:

 

1) Step 1: Go to Settings > Apps > See All Apps > YouTube > Clear Cache.

2) Step 2: Go to Settings > Apps > App Permissions > Microphone > YouTube > Enable."