If your Apollo or Capsule Max is unable to be fully charged, please try these steps:

• Completely drain its battery first
• Try using a different working power adapter if possible
• Select Settings > General > About > Recovery to start the recovery process and then try to recharge the projector again

If this issue persists, please contact us for further assistance. Please make sure to mention that you have tried the listed steps so that our agents do not ask you to repeat these steps.