How to operate when the device won't turn on?

Thank you for supporting our product. If your projector is not turning on, please try the following troubleshooting steps:

  1. Check the Power Connection:
    Unplug the power cord and plug it back in. Observe whether the projector’s indicator light turns on.

    • If the indicator light comes on, try powering on the device as usual.

    • If the light does not come on, the issue may be related to the power adapter.

  2. Disconnect Peripheral Devices:
    Remove any connected peripherals such as a TV box, PS5, soundbar, HDMI cables, or USB drives. Attempt to power on the projector with only the basic setup (projector and power supply) to see if it starts properly.

If the problem persists after performing these steps, please refer to your user manual or contact our customer support team for further assistance.

How to operate when the device won't turn on?
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