Cosmos Laser Series FAQ

1. How Do I Install the 4K Dongle?

See article.

 

2. How Do I Pair the Remote with Cosmos Laser?

See article.

 

3. How Do I Upgrade 4K Streaming Dongle's Firmware?

Go to Settings> Device Preferences > About > System Update > Checking for Update.

 

4. How Do I Update the Firmware for Cosmos Laser?

Go to Settings> Device Preferences > About > Projector Firmware Update > Checking for Update.

 

5. Where is the 4K Streaming Dongle and Cosmos Laser Serial Number?

For the 4K Streaming Dongle serial number, go to Settings > Device Preferences > About > Status> Serial Number;

For the projector serial number, access Projector Settings from the top panel of your projector or press the Source button on the remote, then go to About > Projector Info > Serial Number.

 

6. How Do I Find the MAC Address of Cosmos Laser?

Go to Settings > Device Preferences > About > Status > MAC Address.

 

7. How Do I Pair Bluetooth Devices with Cosmos Laser?

Go to Settings > Remotes & Accessories > Add Accessory.

 

8. How Do I Reset Cosmos Laser?

Go to Settings > Device Preferences > Reset.

Access Projector Settings on the top panel of your projector or press the Source button on the remote, then go to Advanced Settings > Restore Default Settings.

 

9. How Do I Factory Reset Cosmos Laser?

Unfortunately, the projector doesn't have a factory reset option.

 

10. How Do I Connect External Speakers to Cosmos Laser?

See article.

 

11. How Do I Set Up the Cosmos Laser Remote Buttons?

See article.

 

12. How Do I Change the Screen Resolution for Cosmos Laser?

Go to Settings > TV Settings > Droid Settings > Display > Screen Resolution.

 

13. How Do I Zoom In/Out with Cosmos Laser?

  • Go to Settings > TV Settings > Droid Settings > Display > Screen Position > Zoom In/Zoom Out
  • Go to Projector Settings > Image Correction > Screen Zoom.
 

14. How Do I Switch to Bluetooth Speaker Mode on Cosmos Laser?

See article.

 

15. How Do I Mirror or Stream Video From iOS Devices to Cosmos Laser?

See article.

 

16. How Do I Mirror or Stream Video From Android Devices to Cosmos Laser?

See article.

 

17. How Do I Stream Video From a Windows 10 PC to Cosmos Laser?

See article.

 

18. How Do I Play Videos Without Wi-Fi?

  • Download videos to a USB drive.
  • Install the File Explorer app from the Google Play Store on Cosmos Laser.
  • Install a media player app.
  • Plug a USB drive into Cosmos Laser to play.
 

19. How Do I Use Auto Screen Fit?

Press the Settings button on the projector or press the Source button on the remote, then go to Image Correction > Auto Screen Fit. Cosmos Laser will automatically adjust the screen size to your space.

 

20. What is Eye Guard (Eyesight Protection)?

See article.

 

21. How Should I Position Cosmos Laser?

See article.

 

22. What is Cosmos Laser's Projection Distance?

See article.

 

23. How Do I Use Nebula Connect?

Nebula Connect allows you to easily control your projector. Here's how to use it:

  • Download Nebula Connect from the App Store (iOS devices) or Google Play (Android devices).
  • Turn on your phone's Bluetooth.
  • Open Nebula Connect on your phone and click the + in the top right to connect with Cosmos Laser.
  • Once connected, select Mouse Mode or Controller Mode to operate.
 

24. How Do I Adjust the Brightness of Cosmos Laser?

Press the Projector Settings button on top of the projector or press the Source button on the remote, then go to Brightness.

 

25. How Do I Set the Picture on Cosmos Laser?

See article.

 

26. How Do I Adjust High Dynamic Range (HDR) on Cosmos Laser?

Press the Projector Settings button on top of your projector or press the Source button on the remote, then go to Picture > HDR. You can turn HDR on or off, as well as check if the content being played is HDR content.

HDR stands for high-dynamic range and automatically detects the brightest and darkest points of the input source, then optimizes the settings to reproduce the contents under a high dynamic range.

 

27. How Do I Adjust the Aspect Ratio on Cosmos Laser?

Press the Projector Settings button on top of the projector or press the Source button on the remote, then go to Picture > Aspect. You can select from Auto, 16:9, 16:10, and 4:3.

 

28. How Do I Adjust the Volume on Cosmos Laser?

Press the Projector Settings button on top of the projector or press the Source button on the remote, then go to Audio.

 

29. How Do I Set the Audio Mode on Cosmos Laser?

See article.

 

30. How Do I Adjust the Dolby Mode on Cosmos Laser?

Press the Projector Settings button on top of your projector or press the Source button on the remote, then go to Audio > Dolby > DRC mode. You can choose between OFF, LINE, and RF.

 

31. How Do I Use Manual Focus?

See article.

 

32. How Do I Use Manual Keystone Correction?

See article.

 

33. How Do I Adjust the Color Display?

Adjust the color temperature by going to Settings > Projector Settings > Picture > Picture Custom > Color Temperature. You can choose between standard, cool, and warm settings.

 

34. How Do I Adjust Image Contrast, Saturation, and Sharpness?

Hold the Settings button on the remote when playing a video and set the picture mode to Custom. To do this, go to Settings > Picture Settings > Picture Mode > Custom. Then, go to Custom Settings.

 

35. I Can't Connect to Nebula Connect. What Do I Do?

See article.

 

36. Can I Sideload Android Apps to Cosmos Laser?

Yes, you can. Note, there are more than 7,000 native apps on Google Play you can download directly to Cosmos Laser. For apps not available on Google Play, download the APK file and install them on a USB drive. Make sure the File Explorer app is installed on Cosmos Laser so your USB drive is recognized.

 

37. What Should I Do If My HDMI Has No Signal?

  • Use a different HDMI cable.
  • Connect your projector with another device with your HDMI cable.
  • Disconnect from your projector and try connecting your device with your TV via HDMI.
  • Adjust the HDMI output resolution/Hz of the connected device to match your projector.
 

38. What Should I Do If My Projector Has No Sound?

Try the following steps to see if they help:

  • Switch between various projection modes to see if your projector can play sound. 
  • Hit the Volume Up button on top of your projector.
  • Restore the default settings of the projector. Go to Settings > Devices Preferences > Restart.
  • In Projection Mode, connect your projector to an external Bluetooth speaker. Go to Settings > Remotes & Accessories > Add Accessory.
 

39. What USB Drive Formats are Supported?

FAT32/NTFS/exFAT


40. Does Cosmos Laser Support HDCP?

Yes, as an HDMI adapter, our interface supports HDCP 2.1 protocol.

 

41. What Interfaces are Supported?

USB/HDMI ARC/AC IN

 

42. How Large Can My Hard Drive Be?

Up to 4TB.












 
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