There are several reasons for this charging related issue, for example, the power adapter or the charging cable is not working; the charging port of the projector has a problem; the projector is over-discharged.

To resolve this issue, please try these steps:

1. Check whether the charging indicator light is on. If the light is off, try using another Power Delivery charger (at least 30W) and USB-C charging cable.

2. If the light is on, keep the power adapter plugged in for more than an hour, and then power on the projector.

3. Check if there is light coming out of the projector.

4. Hold the power button on the top cover for 10 seconds to reset the projector.

Note: 

The charging indicator of Capsule II is the power button on the side of the projector. Here are what the LED colors mean:

Solid white: Projector mode;

Flashing blue: Ready to pair/Bluetooth pairing (Bluetooth Speaker mode);

Solid blue: Bluetooth connected (Bluetooth Speaker mode);

Flashing red: Low battery;

Solid red: Charging;

Solid green: Fully charged.

If this issue persists, please contact us for further assistance. Please make sure to mention that you have tried the listed steps so that our agents do not ask you to repeat these steps.