What if I cannot Mirror or Stream Vidoes from an Android Device to an Android TV Projector?
If your Nebula projector is running Android TV system like Capsule II, Prizm II Pro, Cosmos, Cosmos Max 4K, Solar, Solar Portable and Vega Portable, and there is an issue when trying to mirror or stream videos from Android devices, please try these steps:
Make sure you've followed the instructionsto mirror or stream videos on your Android device.
Make sure your Android device supports Chromecast.
Make sure your phone and the projector are on the same network. Connect your Android device and the projector to another WiFi or your phone's hotspot.
Update your Nebula's firmware to the latest version by selecting Settings > Device Preferences > About > System Update.
Reset the projector by going to Settings > Device Preferences > Reset.
If the above solutions cannot solve the issue, please contact Nebula Customer Support at support@seenebula.com for further assistance. Please make sure to mention that you have tried the listed steps so that our agents do not ask you to repeat these steps.
