What Should I Do If There Are Bright or Colorful Lines on My Nebula Capsule II?
If there are bright or colorful lines on your Nebula Capsule II, perform a factory reset via the following steps:
Turn on Capsule II.
When the LED activates, keep pressing the Home button on the remote until the Android Recovery page appears.
Select "Wipe data / Factory reset."
If you continue to see bright or colorful lines in your projector display, please contact Nebula customer service. Please include a photo or short video showing the issue and mention that you have tried the recommended steps. This will help us find a solution for you much faster.
