If you encounter any app issues on your Nebula projetor which is running Android TV system like Capsule II, Prizm II Pro, Cosmos, Cosmos Max, Solar, Solar Portable or Vega Portable, please try the following steps:

1. Update your Nebula to the latest firmware version by going to Settings > Device Preferences > About > System Update.

2. Uninstall the app by going to Settings > Apps > See All apps > Installed apps and reinstall it from Play Store.

3. Make sure the date and time on your Nebula projector is up to date by selecting Settings > Device Preferences > Date&Time.

4.Connect your Nebula to another WiFi network or to your phone's hotspot.

5. Reset the projector by going to Setting > Device Preferences > Reset.

If you have additional questions, please contact Support@seenebula.com for further assistance.