4G_Starlight_Camera_manual_en

T8151_EU Declaration of Conformity

T8151_4G Starlight Camera_EU_QSG

S380 HomeBase (HomeBase 3) Compatibility

Update Firmware for eufySecurity Devices via App

Storage Methods Compatibility for eufySecurity Device

AI Features for eufySecurity Devices

eufy Device Firmware & App Version Update Records Consolidation

4G Camera SIM Card Guide

Cross-Camera Tracking Function Compatibility

How to contact a Human Customer Service Representative?

Failed to Scan the QR Code on the eufy Security Device

How to move some of the existing devices to a new Home in the eufySecurity app v4.0?

Timestamp Incorrect in the Video

What is the maximum number of devices that can be added to the eufy Security app?

Failed to Download Videos via eufy App

How to connect eufy Security devices to your phone using a mobile hotspot?

How to figure out a device's battery percentage in the eufySecurity app v4.0?

How to open specific router ports for eufySecurity devices?

Failed to Set Up eufy Security / eufy Pet / eufy Care Devices

Unlock the Power of eufy | Camera Activity Zones

How do I locate the serial number of my device in the eufy app?

How to configure the APN information on the 4G Camera?

How Many Activity Zones Per eufySecurity Device

How to Change the WiFi Channels on Your Router

Can the S330/300 eufyCam (eufyCam 3/3C) work standalone?

How do I enable mobile data permission for the eufy app on my smartphone?

There Is No Sound When I View the Live Stream of the 4G Starlight Camera

Geofencing Mode Feature

Do I need to subscribe to a cloud service to record video using eufy 4G Starlight Camera?

The Differences Between "Guest" and "Admin" Access in eufySecurity App

Do I need to use a SIM card with the 4G Starlight Camera?

What is the difference between “Share Home” and “Share Device” in the eufySecurity app v4.0?

eufy Security / eufy Pet / eufy Baby Devices Go Offline

The Night Vision Does Not Work On My eufy Battery Camera

How to set up the 4G Starlight Camera?

Why Did 4G Starlight Camera Say "Failed to Connect to the Network?"

Payments & Vouchers FAQ

Why are all my shared devices not visible after logging in to the eufySecurity app v4.0?

Image Quality Issues on eufy Security / eufy Baby / eufy Pet Devices

Failed To Update eufyCams

eufy Security / eufy Baby Devices Discharge Quickly

4G LTE Camera Goes Offline

How to Check the Current App Version of eufySecurity

Downloaded Video via the eufy App is Shorter Than Recorded Video

Too Many False Detection From eufy Security / eufy Care / eufy Pet Devices

Cannot Play Videos in eufySecurity App Via Cellular Data on iPhone

Unable to Play Livestream on eufy Security / eufy Care / eufy Pet Devices

eufy Security / eufy Care / eufy Pet Devices Occasionally Miss Some Events

Failed to Set Up 4G Starlight Camera

Requirements for Using eufy Security 4G Starlight Camera

Can I downgrade the firmware on my eufy Security devices?

The eufy App: Troubleshooting Delayed/Missing Push Notification Issues

What is Security Report?

Monitoring Service Compatibility for eufySecurity Device

Notification Issues on eufy Security / eufy Care / eufy Pet Devices

What is the linked event in the eufy Security app?

eufy Security / eufy Pet Devices Fail to Record Videos

Which eufy Battery Cameras have the Privacy Zone function?

Understanding the eufy Security App's Login Password Protection Mechanism

eufy Security / eufy Pet / eufy Baby Devices Cannot Power On

Troubleshooting for Miss Trigger of eufy Cameras

Unlock the Power of eufy: Ensuring Account Security

Introducing eufy's Official Warranty Services Feature in the eufy Security App

eufy 4G Starlight Camera Does Not Emit a Beeping Sound When the SYNC Button Is Pressed

The 4G Starlight Camera Fails to Scan the APN QR Code

Does the 4G Starlight Camera support 24/7 continuous recording?

How much data will the 4G Starlight Camera use when I watch the live stream？

How to charge the 4G Starlight Camera?

4G Starlight Camera Installation Guide

eufy 4G Starlight Camera Introduction

How to start EIOTCLUB free trail for 4G camera

The Detection Range of eufy 4G Starlight Camera

Why the shared account can’t view the Daily Security Report?

Learn About the LED Indicator Light Status on 4G Starlight Camera

Can the 4G Starlight Camera connect to Wi-Fi?

4G Starlight Camera Fails to Charge

Where is the Snooze function in the eufySecurity app v4.0?

How long does the one full charge of the 4G Starlight Camera last for?

Does the Signal Strength of the 4G LTE Camera Affect Battery Life?

Can eufy 4G Starlight Camera connect to eufy HomeBase?

Unable to View the Live Stream of the 4G Starlight Camera

What is the Resolution of eufySecurity Cloud Videos?

4G Starlight Camera Fails to Send Notifications

How to install the 4G Starlight Camera outside?

4G Starlight Camera Fails to Detect Motion

What’s in the box of 4G Starlight Camera?

There Is a Delay When I View the Live Stream of 4G Starlight Camera

4G Starlight Camera Occasionally Misses Some Events

4G Starlight Camera Fails to Record Video

Can the 4G Starlight Camera be installed outside?

The Timestamp in the Videos of the 4G Starlight Camera Is Inaccurate

4G Starlight Camera Cannot Be Updated

What is in the box of 4G Starlight Camera?

4G Starlight Camera Stops Recording Earlier Than Expected

4G Starlight Camera Records Videos Too Late

Hey eufy users, We would like to apologize for the delay in providing iOS 16 compatibility. We understand your frustration and appreciate your patience. Here is the latest information about where we&#39;re at with iOS 16 compatibility. Our development team is currently working on compatibility and creating the best experience with the latest iOS version. We suggest that our iOS users do not upgrade their iPhones to iOS 16 for now, so as to maintain compatibility and avoid potential issues. We are also working on eufy Security app compatibility with iPhone 14 Pro and 14 Pro Max. The iOS 16 experience will officially be available to you by the end of September, and iPhone 14 Pro and 14 Pro Max will be compatible by the end of October. Please keep an eye out in the community for the latest news and updates. If you have any questions, feel free to contact our customer service team by emailing <a href="https://support.eufylife.com/s/contact-us" style="text-decoration: none;" target="_blank">eufy customer support</a>.

Announcement of iOS 16 Compatibility with eufySecurity App

4G Camera S230

eufy Security App Functions

Nebula

{"EN":"Log in to view more information."}

{"EN":"Log in to view your service history."}

{"DE":"Suchen","EN":"Search","FR":"Recherche"}

{"DE":"E-Mail","EN":"Email","FR":"E-mail"}

{"DE":"Antragsdatum","EN":"Application date","FR":"Date de la demande"}

{"DE":"Zurücksetzen","EN":"Reset","FR":"Réinitialiser"}

{"DE":"Erfahren Sie mehr","EN":"Learn More","FR":"En savoir plus"}

{"DE":"Kontaktieren Sie uns","EN":"Contact us","FR":"Contactez-nous"}

{"DE":"Zurückziehen","EN":"Retract","FR":"Rétracter"}

{"DE":"Bestellnummer","EN":"Order Number","FR":"Numéro de commande"}

{"EN":"Refund will be issued to the original payment method"}

{"DE":"Erweitern","EN":"Expand","FR":"Développer"}

{"DE":"Kopieren","EN":"Copy","FR":"Copier"}

{"DE":"Selbstbedienung","EN":"Self-Service","FR":"Auto-assistance"}

{"DE":"Ihre Bestellungen","EN":"Your Orders","FR":"Vos commandes"}

{"DE":"Verfolgen Sie Ihre Bestellung","EN":"Track Your Order","FR":"Suivez votre commande"}

{"DE":"Sendungsnummer","EN":"Tracking Number","FR":"Numéro de suivi"}

{"DE":"Bestätigungscode","EN":"Verification Code","FR":"Code de vérification"}

{"DE":"Verfolgen","EN":"Track","FR":"Suivre"}

{"DE":"Versandt","EN":"Shipped","FR":"Expédié"}

{"DE":"Nicht versandt","EN":"Unshipped","FR":"Non expédié"}

{"EN":"These are your orders from our official website."}

{"DE":"Brauchen Sie Hilfe?","EN":"Need Help?","FR":"Besoin d’aide ?"}

{"EN":"Verify your devices warranty coverage."}

{"EN":"Find troubleshooting guides and solutions."}

{"EN":"Please specify the type of service you require."}

{"EN":"We will notify you when it has been sent"}

{"DE":"Kopiert","EN":"Copied","FR":"Copié"}

{"EN":"Learn more about our contact information"}