We have summarized a list of frequently asked questions regarding the Capsule 3 Laser from our valued customers. Let’s begin!

1. How Do I Pair the Remote with Capsule 3 Laser?

1.1. During setup, press OK and the "-" volume button at the same time when instructed.

1.2. While pairing, point the remote at the infrared receiver. Go to Settings > Remotes & Accessories to search and pair.

Note: The distance between the remote and projector should not exceed 33 ft / 10 m.

2. How do I Upgrade the Firmware?

Go to Settings > Device Preferences > About > System update > Check Updates.

 3. How do I Find the Capsule 3 Laser Serial Number?

3.1. Go to Settings > Device Preferences > About > Status > Serial number.

3.2. Find the silver sticker on the package. It will begin with D2426xxxxx.

 4. How Do I Find the Capsule 3 Laser MAC Address?

Go to Settings > Device Preferences > About > Status > Device MAC Address.

5. How Do I Pair Bluetooth Devices with Capsule 3 Laser?

Go to Settings > Remotes & Accessories.

6. How Do I Factory Reset Capsule 3 Laser?

Go to Settings > Device Preferences >About> Factory Reset.

7. How Do I Restart Capsule 3 Laser?

Go to Settings > Device Preferences > Restart.

8. How Do I Connect External Speakers to Capsule 3 Laser?

8.1. Via AUX Cable

- Use a 3.5 mm audio cable or an adapter (not provided) to connect your external speaker.

- Connect the other end of the audio cable to the projector AUX port.

- You will hear audio from your external speaker.

8.2. Via Bluetooth

- Go to Settings > Remote & Accessories > Add accessory.

Note: When connected to speakers or headphones, the projector's built-in speaker system is disabled.

9. How Do I Zoom In/Out with Capsule 3 Laser?

Go to Settings > Projector Settings > Image Correction > Zoom.

10. How Do I Switch to Bluetooth Speaker Mode on Capsule 3 Laser?

10.1. Press the Mode button on Capsule 3 Laser.

10.2. Go to Settings > Bluetooth Speaker Mode to switch projector modes. Then go to your phone's Bluetooth settings to pair with Capsule 3 Laser.

Note: After connecting, the projector light will turn off for a brief time. When finished with Bluetooth Speaker Mode, press the back button on top of Capsule 3 Laser.

11.How Do I Adjust the Brightness of Capsule 3 Laser?

11.1. Capsule 3 Laser will automatically switch to a lower brightness mode when it is not charged in order to save battery.

11.2. If you want a brighter image, go to Settings > Projector Settings > Brightness > Standard Mode or go to Settings > Projector Settings > Brightness to manually adjust it.

12.How Do I Use Manual Keystone Correction?

Activate Manual Keystone Correction and enter the mode. Adjust each point to achieve a perfect circle.

13.What USB Drive Formats are Supported?

FAT32

14.What Ports Are On Capsule 3 Laser?

USB-C / HDMI ARC / AUX

15.How Do I Turn Off the Alert Prompt?

Go to Settings> Projecting Settings> Advanced Settings> Smart Solutions> Projectrion Angle Alert/ Slow Charging Alert/ Fine Tuning Alert

If you have additional questions, please contact us for further assistance.