If your eufy Smart Safe failed to update its firmware, please try the following troubleshooting steps to verify if the issue can be resolved.
 

<ol><li style="list-style-type: decimal;">Please check if the Smart Safe is powered on and its battery does not need to be recharged.</li><li style="list-style-type: decimal;">Please confirm your Smart Safe is online in the eufy Security app.</li><li style="list-style-type: decimal;">Please verify your WiFi network is not experiencing any connectivity issues to the Internet.</li></ol>
 

If you still have issues updating your eufy Smart Safe’s firmware, please contact <a href="https://support.eufylife.com/s/contact-us" style="text-decoration: none;" target="_blank">us</a> for assistance.

eufy Smart Safe Failed to Update Firmware

Nebula

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