Warranty Applicable Exclusively to ExpertSecure System
Original Warranty:
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All quality-related defects on items sold directly by eufy or eufy’s authorized resellers are covered by an extensive warranty, starting from the date of purchase. Eufy’s limited warranty is restricted to the country of purchase and is void on items taken outside the country they were originally bought in or shipped directly from an authorized online purchase.
Warranty for eufy ExpertSecure System
Type Warranty Period
Homebase Professional 12 Months
Keypad/Keyfob/Panic Button 12 Months
Sensor 12 Months
Siren 12 Months
Security Camera 12 Months
Video Doorbell 12 Months
Limited Continuous Protection :
Subscribers, who:
(a) purchase a [ExpertSecure] System (which includes a Homebase Professional S1) and
(b) sign up for [ExpertMonitoring] within thirty (30) days from product purchase, will have
The term of the original Limited Hardware Warranty which is one (1) year from purchase date, as explained in our Warranty Policy.
Limited Continuous Protection* is included in the subscription service. See Terms for details
eufy reserves the right in its sole discretion to further extend this qualification date for customers to have the benefit of the protection plan included in their subscription.
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Protection Plan will terminate if the subscription is terminated.
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By signing up for any Subscription Service, you understand that protection plan is tied to your monthly subscription payment and are not part of your initial hardware purchase.
*not available at this time in the following states, but is coming soon AL, AZ, CA, CT, FL, GA, HI, IL, KY, MN, MO, NV, NH, OK, OR, SC, UT, WI.












