Why is the projected content misaligned with the wall outline?

Thank you for supporting our product. 

 


 

Q: Why is the projected content misaligned with the wall outline?

A:This usually happens for one of two reasons:

 

1. The device moved — even a small shift after scanning can throw off the alignment. Move it back to the original position and recalibrate, or do a fresh scan

2. The original scan wasn't quite accurate — re-scan the space, or use the model editing tools to manually adjust the mask boundaries

 

Pro tip: Once you find the sweet spot, mark it with a small piece of tape so you can easily return to the same position!

 

 


 

 

If you have any other questions, please don't hesitate to contact Nebula Customer Support at service@soundcore.com  for further assistance.

 

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