What should I do if content generation fails?
Thank you for supporting our product.
Q: What should I do if content generation fails?
A:Don't stress — this happens sometimes, and here's how to fix it:
1. Check your network — switch to a different Wi-Fi if possible
2. Free up space — delete some older works to make room for new ones
3. Wait and retry — sometimes the cloud service needs a moment to recover
Good to know: The system gives you up to 3 retries. If all three fail, any Sparks credits you spent will be automatically refunded — no harm done!
If you have any other questions, please don't hesitate to contact Nebula Customer Support at service@soundcore.com for further assistance.


60 undefined

A3961 QSG V2(1)

Liberty 4_A3953_QSG

Q20i_QSG

EU Declaration of Conformity for soundcore A3i_A3992

UK&CA Declaration of Conformity for soundcore Liberty 4_A3953

EU&UK Declaration of Conformity for soundcore Sleep A10_A6610
View More


How to use Liberty 4 Wellness features


How to Connect to the Soundcore App and Update Firmware for Sport X10


How to Wear Liberty 4 and Change Eartips


How to solve a connection issue on Sleep A10


How to Use Features On the Soundcore App for Sport X10


How to Pair and Reset Sport X10
View More