If your projector fails to charge and power on, or you are unable to control it using the remote control, please try the following steps:

1. Press and hold the Power button for more than 12 seconds, then release the button to turn it off. 

2. Press and hold the Power button for 2 seconds to restart the device.

If this issue persists, please contact us for further assistance. Please make sure to mention that you have tried the steps in the FAQ so that our agents do not ask you to repeat these steps.