|
Service |
Function |
Expert ($29.99/month) |
|
Hazard sensing, e.g., Fire/Smoke Dispatch from Fire Department |
Fire/Smoke eufy Smoke Detector, T90S0 |
✅ |
|
24/7 Monitoring, e.g., Intrusion, Life Threats, and Property Damage Dispatch from Police Department |
Break-in |
✅ |
|
Sneak-in |
✅ | |
|
Indoor Video Verification |
✅ | |
|
Dispatch from Medical Emergency |
SOS (Panic/Duress) Panic Button, T90P0 |
✅ |
|
Climate sensing, e.g., Low Temperature |
Flood (Water Leak) eufy Flood and Freeze Sensor E20, T90F0 |
✅ |
|
System Redundancy |
Cellular Back-Up |
✅ |
|
Power Back-Up |
✅ | |
|
Additional Features or Benefits |
Package Guard |
✅ |
|
Indoor Cam Privacy Mode/Shutter |
✅ | |
|
App Features |
Personal Al Home Agent
|
✅ |
|
App Access Video |
✅ | |
|
Control Mode Switch: Arm/Disarm/Home |
✅ | |
|
Confirm/Cancel Alarms* |
✅ | |
|
Home Owner Insurance Discount |
Certificate of the eufy ExpertSecure Monitoring service is available for downloading |
✅ |
|
Customer Services |
Free Trials (30 days) |
✅ |
|
Hotline（call）in PST/PDT
|
✅ | |
|
Live Chat in PST/PDT
|
✅ | |
|
No Contract. Cancel anytime. |
✅ | |
|
Extended Warranty |
✅ |
eufy Indoor Cams*: Please refer to HomeBase Professional S1 Compatibility list to find cameras that work with Monitoring Plan.
Confirm/Cancel Alarms*：The App’s Cancel function only applies to Burglary; Fire will still trigger a phone call, and Duress/Panic cannot be canceled.
