<span style="font-size: 13.999999999999998pt;font-family: &#39;Open Sans&#39;,sans-serif;color: #101828;background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;">Thank you for supporting our product. 
 
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<h3 dir="ltr" style="line-height: 1.7999999999999998;margin-top: 0pt;margin-bottom: 4pt;"><span style="font-size: 12pt;font-family: &#39;Open Sans&#39;,sans-serif;color: #000000;background-color: transparent;font-weight: 600;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;">Q: How do I check the current firmware version?</h3>
<span style="font-size: 12pt;font-family: &#39;Open Sans&#39;,sans-serif;color: #000000;background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;">A:Super easy to find! Just follow this path:
 
<span style="font-size: 12pt;font-family: &#39;Open Sans&#39;,sans-serif;color: #000000;background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;">Connect to your SpaceFlow → Tap the Settings icon in the top right corner → &quot;Firmware Version&quot; shows your current version number
 
<span style="font-size: 12pt;font-family: &#39;Open Sans&#39;,sans-serif;color: #000000;background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;">Good to check before and after updates!
<span style="font-size: 13.999999999999998pt;font-family: &#39;Open Sans&#39;,sans-serif;color: #000000;background-color: transparent;font-weight: bold;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;"><img style="margin-left: 0px;margin-top: 0px;" src="https://salesforce-knowledge.s3.us-west-2.amazonaws.com/knowledge/ka0e20000009yZdAAI/images/image_1778220966734_3190341d91c5f.png" width="449" height="895"></img>
<span style="font-size: 13.999999999999998pt;font-family: &#39;Open Sans&#39;,sans-serif;color: #000000;background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;"><img style="margin-left: 0px;margin-top: 0px;" src="https://salesforce-knowledge.s3.us-west-2.amazonaws.com/knowledge/ka0e20000009yZdAAI/images/image_1778220966751_01678d09258b48.png" width="493" height="899"></img>
 
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<span style="font-size: 13.999999999999998pt;font-family: &#39;Open Sans&#39;,sans-serif;color: #101828;background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;">If you have any other questions, please don&#39;t hesitate to contact Nebula Customer Support at <a style="text-decoration: none;" href="mailto:service@soundcore.com" target="_blank"><span style="font-size: 13.999999999999998pt;font-family: &#39;Open Sans&#39;,sans-serif;color: #101828;background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;">service@soundcore.com</a><span style="font-size: 13.999999999999998pt;font-family: &#39;Open Sans&#39;,sans-serif;color: #101828;background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;">  for further assistance.